FARRINGTONS FARM BRISTOL 

"Farrington’s Farm” – referred to as “we,” “us,” or “our” – is the organiser of the seasonal event known as Farrington’s Pumpkin Festival (referred to as “the Event”).

Please read the following Terms & Conditions carefully before booking. By purchasing tickets and attending the Event, you agree to the following terms, which form a legally binding agreement between you and Farrington’s Farm.

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1. BOOKING & ENTRY

1.1. Entry is only permitted with a valid ticket purchased through our official website. 1.2. All visitors aged 2 years and over must have a ticket to enter the Pumpkin Patch. 1.3. All ticket purchases are final. Tickets are non-transferable, non-refundable, and cannot be amended once booked. 1.4. All ticket purchases are subject to a non-refundable booking administration fee. 1.5. You must present a valid e-ticket on arrival, either on a smartphone or as a printed copy. 1.6. Tickets are valid only for the specific date and time slot booked. Entry outside your slot may be denied due to capacity limits. 1.7. Entry will not be permitted if you arrive late or miss your allocated time, regardless of the reason. No refunds will be issued. 1.8. Your ticket does not include a pumpkin. Pumpkins are charged by size and can be purchased separately on the day. 1.9. The Event will take place regardless of weather conditions, so please dress appropriately for an outdoor farm environment.

1.10. Farrington’s Farm reserves the right to make changes to the Event without prior notice, including alterations to scheduled activities, locations, or timings, in response to supplier availability, inclement weather (see section 3 & 4) or other unforeseen circumstances.

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2. CONDUCT & SAFETY

2.1. Children under 18 years old must be accompanied and supervised at all times by a responsible adult aged 18 or over. 2.2. Any form of harassment, discrimination or disruptive behavior towards staff or other attendees will result in removal from the Event without refund. 2.3. While we take reasonable measures to ensure everyone’s safety, attendance is at your own risk and we are not liable for any accidents, injuries or damages sustained during the Event. 2.4. The Pumpkin Festival takes place on open farmland, with uneven and potentially muddy ground - please wear sturdy footwear and appropriate outdoor clothing. 2.5. Pushchairs are not recommended in the Pumpkin Patch. If brought, they are left unattended at your own risk.

2.6. We do not accept liability for loss, theft, or damage of personal items at the Event. 2.7. Wheelbarrows are provided to help carry pumpkins - please return them to the designated area after use. Misuse of wheelbarrows may result in removal from the Event. 2.8. Well-behaved dogs on leads are welcome at the Event. Owners are responsible for cleaning up after them. 2.9. Please help us keep the farm clean by disposing of litter in bins or taking it home with you. 2.10. You are responsible for the safety and behaviour of everyone in your group for the duration of your visit. 2.11. Disregard of these rules may result in removal from the Event without refund.

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3. WEATHER CONDITIONS & WARNINGS

3.1. The Pumpkin Festival takes place outdoors in autumn, so wet and muddy conditions are common. 3.2. We recommend checking the weather forecast and dressing accordingly - bring waterproofs, layers, and suitable footwear. 3.3. In the event of severe weather, activities may be adjusted or restricted for safety. These updates will be communicated onsite or via social media/email. 3.4. No refunds will be given if you choose not to attend during poor weather or yellow/amber weather warnings. 3.5. If a red weather warning is issued, the Event may be cancelled. In this case, you will be contacted via email and offered either a refund (excluding booking fees) or the option to rebook, where possible.

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4. WEATHER WARNING LEVELS

• Yellow Warning (be prepared): The Event will go ahead. Dress for the weather. No refunds for non-attendance.

• Amber Warning (take action): Event proceeds with precautions where necessary. Some areas may be closed. No refunds for non-attendance.

• Red Warning (dangerous conditions): The Event may be cancelled. Ticket holders will be notified and refunds (excluding booking fees) will be issued, or alternative dates offered if available.

 

By booking tickets, you confirm that you have read, understood and agree to comply with these Terms & Conditions. Any breach of these may result in refusal of entry or removal from the Event without refund.