FARRINGTONS FARM BRISTOL 

"Farrington's Farm" (referred to as "we", "us", or "our") is the organiser of Farrington's Pumpkin Festival ("the Event").

Please read these Terms & Conditions carefully before booking. By purchasing tickets and attending the Event, you agree to comply with these Terms & Conditions, which form a legally binding agreement between you and Farrington's Farm.

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1. BOOKINGS & ENTRY

1.1. Entry to the Event is only permitted with a valid ticket purchased through our official website.

1.2. All visitors aged 2 years and over require a valid ticket to enter the Pumpkin Patch unless otherwise stated.

1.3. Tickets are valid only for the specific date and arrival time slot selected at the time of booking.

1.4. Visitors arriving outside their allocated time slot may experience delays or may be refused entry due to capacity and operational restrictions.

1.5. All ticket purchases are final. Tickets are non-refundable and non-transferable except where required by applicable consumer law or where the Event is cancelled by Farrington's Farm.

1.6. Any permitted booking amendments are subject to availability and may incur an administration fee.

1.7. All ticket purchases are subject to a non-refundable booking administration fee, which covers payment processing and booking administration and is non-refundable except where required by law.

1.8. Visitors must present a valid e-ticket on arrival, either digitally or as a printed copy.

1.9. Entry tickets do not include pumpkins. Pumpkins are charged separately based on size and variety and may be purchased onsite during your visit.

1.9A. Pumpkins are natural agricultural products. Size, shape, colour, weight and quality will vary, and Farrington's Farm cannot guarantee the availability of particular varieties or sizes.

1.9B. Pumpkins, food, beverages, retail products and certain activities are subject to availability and may sell out without notice.

1.10. The Event is an outdoor farm experience and will operate in all but exceptional weather conditions where it is considered unsafe to do so. Visitors are responsible for dressing appropriately for the conditions.

1.11. Farrington's Farm reserves the right to make changes to the Event without prior notice where reasonably necessary, including but not limited to changes to activities, attractions, layouts, timings, trading areas or visitor routes due to weather conditions, supplier availability, safety requirements or circumstances beyond our control.

1.12. During busy periods, visitors may experience queues for entry, activities, food outlets or pumpkin purchasing. Queue times do not entitle visitors to refunds or compensation.

1.13. Farrington's Farm does not guarantee that every advertised attraction, activity or entertainment will be available throughout every opening day.

1.14. Tickets may not be resold, auctioned or transferred for commercial gain without the prior written consent of Farrington's Farm. Tickets obtained in breach of this condition may be cancelled without refund.

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2. CONDUCT & SAFETY

2.1. The Event takes place on a working farm. Visitors acknowledge that agricultural environments contain inherent risks including uneven ground, mud, slippery surfaces, moving vehicles, machinery, livestock, electric fencing, insects and changing weather conditions.

2.2. Visitors acknowledge that attendance at the Event involves inherent risks associated with outdoor farm environments.

2.2A. By attending the Event, visitors voluntarily accept those inherent risks, provided nothing in these Terms & Conditions excludes or limits liability where it cannot legally be excluded.

2.3. Nothing within these Terms & Conditions excludes or limits liability for death or personal injury caused by our negligence, fraud, fraudulent misrepresentation, or any liability which cannot legally be excluded under applicable law.

2.4. Subject to clause 2.3, Farrington's Farm shall not be liable for any indirect, consequential or unforeseeable loss, damage or injury arising from attendance at the Event.

2.5. Children under the age of 18 must remain supervised at all times by a responsible adult aged 18 or over.

2.6. Visitors must follow all signage, safety notices and staff instructions at all times and remain within designated public areas.

2.7. Harassment, abusive behaviour, discrimination, intoxication, unsafe conduct or disruption towards staff, contractors or other guests will not be tolerated and may result in refusal of entry or removal from the Event without refund.

2.8. Farrington's Farm reserves the right to refuse admission or remove any person whose behaviour may:
endanger themselves or others;
damage property;
negatively impact the experience of other visitors; or
breach these Terms & Conditions.

2.9. The Pumpkin Patch includes uneven and potentially muddy terrain. Suitable footwear and outdoor clothing must be worn at all times.

2.10. Visitors are responsible for wearing suitable outdoor clothing and footwear. Farrington's Farm accepts no responsibility for damage to clothing or footwear resulting from normal farm conditions including mud, water or uneven terrain.

2.11. Pushchairs are permitted at the visitor's own risk; however, they are not recommended within the Pumpkin Patch due to varying ground conditions.

2.12. Wheelbarrows are provided for transporting pumpkins and must be used responsibly and returned to the designated collection areas after use.

2.13. Farrington's Farm accepts no responsibility for loss, theft or damage to personal belongings brought onto the site except where caused by our negligence.

2.14. Parking is provided at the owner's risk. Vehicles must be parked only in designated areas and in accordance with staff instructions. Farrington's Farm accepts no responsibility for loss, theft or damage to vehicles or belongings left within vehicles except where caused by our negligence.

2.15. Well-behaved dogs on short leads are welcome at the Event. Owners are responsible for ensuring dogs remain under control and for cleaning up after them immediately.

2.16. Visitors are asked to respect the farm environment and dispose of litter responsibly using the bins provided or by taking litter home.

2.17. Visitors with allergies, medical conditions or health concerns attend at their own discretion. Farrington's Farm cannot guarantee an environment free from pollen, insects, animals, dust, mud or other naturally occurring allergens.

2.18. Visitors must not enter restricted farm areas, feed livestock, climb fences or interfere with farm equipment unless expressly authorised by Farrington's Farm.

2.19. The use of drones or unmanned aerial devices is strictly prohibited without prior written permission from Farrington's Farm.

2.20. Smoking and vaping are permitted only in designated areas where provided. Farrington's Farm reserves the right to prohibit smoking or vaping in any area where it may present a fire risk or nuisance to other visitors.

2.21. Farrington's Farm reserves the right to inspect bags or other personal belongings where reasonably necessary for safety or security purposes.

2.22. If a child becomes separated from their group, visitors should immediately notify a member of staff.

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3. ACCESSIBILITY

3.1. Farrington's Farm aims to make the Event as accessible as reasonably possible; however, the Event takes place on farmland and ground conditions may vary significantly depending on weather conditions.

3.2. Some areas may be uneven, muddy, slippery or difficult to access using wheelchairs, mobility aids or pushchairs.

3.3. Accessibility conditions may change throughout the Event depending on weather and operational requirements.

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4. WEATHER CONDITIONS & WARNINGS

4.1. The Pumpkin Festival takes place outdoors during autumn and wet, muddy or cold conditions should be expected.

4.2. Visitors are encouraged to check weather forecasts before travelling and to wear suitable clothing, waterproofs and footwear.

4.3. In the event of severe weather or other safety concerns, certain attractions, areas or activities may be restricted, modified or closed without prior notice.

4.4. No refunds will be issued where visitors choose not to attend due to poor weather conditions or yellow/amber weather warnings.

4.5. If a red weather warning or other serious safety concern results in cancellation of the Event, affected ticket holders will be contacted via email and offered either:
a transfer to an alternative date (subject to availability); or
a refund of the ticket price excluding booking fees.

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5. WEATHER WARNING LEVELS
Yellow Warning – Be Prepared

The Event will proceed as planned. Visitors should dress appropriately for weather conditions. No refunds will be issued for non-attendance.

Amber Warning – Take Action

The Event will continue with additional safety precautions where necessary. Certain attractions or areas may be restricted or closed. No refunds will be issued for non-attendance.

Red Warning – Dangerous Conditions

The Event may be cancelled or suspended. Ticket holders will be contacted and offered either alternative dates (subject to availability) or refunds excluding booking fees.

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6. PHOTOGRAPHY & FILMING

6.1. Photography and filming may take place during the Event for marketing, promotional and social media purposes.

6.2. By attending the Event, visitors acknowledge that they may appear in photographs, videos or other promotional material captured by Farrington's Farm or authorised third parties.

6.3. Visitors grant Farrington's Farm a non-exclusive, royalty-free right to use images or footage captured at the Event for marketing, promotional and editorial purposes across print, digital and social media channels.

6.4. Visitors who do not wish to appear in promotional content should notify a member of staff upon arrival. While reasonable efforts will be made to accommodate such requests, Farrington's Farm cannot guarantee that individuals will not appear incidentally in crowd photography or video footage.

6.5. Commercial photography, filming or influencer content creation requires prior written permission from Farrington's Farm.

6.6. All Farrington's Farm branding, logos, photographs, promotional materials and event content remain the intellectual property of Farrington's Farm and may not be reproduced or used for commercial purposes without prior written consent.

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7. FOOD & ALLERGENS

7.1. Visitors with food allergies or dietary requirements should inform food vendors directly before purchasing food or drink.

7.2. Farrington's Farm cannot guarantee that food or beverages sold onsite are free from allergens.

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8. FORCE MAJEURE

8.1. Farrington's Farm shall not be liable for delays, closures, cancellations or changes resulting from events outside our reasonable control, including but not limited to severe weather, flooding, disease outbreaks, government restrictions, utility failures, supplier disruption, staffing shortages or other unforeseen circumstances.

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9. DATA PROTECTION

9.1. Personal information collected during the booking process will be processed in accordance with our Privacy Policy and applicable UK data protection legislation.

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10. GENERAL

10.1. If any provision of these Terms & Conditions is found to be unlawful, invalid or unenforceable, the remaining provisions shall continue in full force and effect.

10.2. Failure by Farrington's Farm to enforce any provision of these Terms & Conditions shall not constitute a waiver of that provision or any other rights.

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11. GOVERNING LAW

11.1. These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

 

By purchasing tickets and attending the Event, you confirm that you have read, understood and agreed to these Terms & Conditions. Failure to comply with these Terms & Conditions may result in refusal of entry or removal from the Event without refund.